GrandWest
TagHow to create a culture of great customer service – the CTFM way
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Good customer service is powerful. Airline studies have shown that if a passenger has a good flight – one that departs and lands on-time..
The franchisee experience – a Q&A with Joshua Mlotshwa of CTFM GrandWest
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In 2015, experienced businessman Joshua Mlotshwa was looking for his next challenge. He had previously worked for major South African..